Privacy policy

Updated November 4, 2026.

Deepytics LTD, trading as Tradytics ("we", "us"), is responsible for the personal information described in this policy. Our address is 162590 York House, Green Lane West, Preston, PR3 1NJ, United Kingdom. Contact [email protected] about privacy or your information.

This policy covers our website, research and analytics, portfolio connections, AI features, API, MCP server, Discord integrations, and related support and communications. It describes current processing and the conditions for future anonymous research products. A privacy notice is not consent to every possible use of your information.

Deepytics LTD is registered in England and Wales, company number 11994381. Its registered office is 161994 York House, Green Lane West, Preston, PR3 1NJ, UK. The 162590 York House address above is our correspondence and billing contact address.

Information we collect

• Account information. Name, email, profile image, account identifiers, sign-in method, password verification data, preferences, and subscription entitlements. Google sign-in provides the identity and profile information associated with that sign-in.
• Billing information. Stripe customer and subscription identifiers, plan, billing interval, invoices, payment status, purchases, cancellations, and billing correspondence. Stripe processes card details. We do not store full payment card numbers or card security codes in our application database.
• Portfolio information. For a brokerage you connect, the information made available can include the institution, account name, identifier or number, currency, balances, buying power, positions, quantities, cost basis, orders, transactions, dividends, fees, and account value history. We calculate information such as returns, allocations, exposures, risk factors, and comparisons.
• Research and interaction information. Watchlists, saved screens and filters, viewed symbols, searches, chart settings, page visits, interface interactions, feature use, and their timing.
• AI and support content. Questions, messages, attachments, chart images, generated answers and charts, feedback, and support correspondence. Content can include financial or other personal information that you choose to provide.
• Discord and integration information. User and server identifiers, names, linked accounts, roles, access status, commands, channels, webhook URLs, integration settings, and delivery or error records.
• Device and connection information. IP address, browser and operating system information, approximate location derived from network information, referral and campaign information, browser and visit identifiers, request logs, errors, and performance measurements.
• Referral information. Codes, visits, sign-ups, subscription outcomes, attribution, and records needed to administer rewards or commissions. A referrer can see a limited version of a referred user's name and sign-up or paid-plan status, but not their portfolio through the referral dashboard.

Sources include you, your use of the Services, institutions and integrations you authorize, and providers such as Google, Stripe, SnapTrade, Discord, hosting and security providers, and market-data sources. Public market, company, regulatory, and news information can also be part of our research.

Portfolio connections

Connecting a brokerage is optional. We use SnapTrade for supported connections. Your institution and SnapTrade handle authorization under their own terms and privacy notices. Our current connection is read-only. It does not authorize Tradytics to place orders, transfer funds, or manage your brokerage account.

We store portfolio records needed to show and analyze accounts and their history, connection identifiers, and an encrypted SnapTrade authorization secret. Enter brokerage credentials only in the authorized institution or connection-provider flow, not in chat or a support message.

Removing a connection through our controls stops future synchronization through that connection and removes associated accounts, holdings, orders, activities, and value-history records from our active portfolio tables. It does not close your brokerage account. Backups, security logs, independently saved chat content, and records that must be retained can remain as described below. You can also revoke access through the institution or SnapTrade where supported.

We do not publish identifiable holdings or transactions merely because you connect a portfolio. A connection is not permission to distribute identifiable brokerage records to funds, advertisers, or data buyers.

AI chat and page context

AI providers, including OpenAI, process information to generate research and chat responses. This can include your question, relevant conversation history, name and watchlist, requested research data, and images or other context used by the feature.

When the composer shows "Currently looking at", sending a message can send the current Tradytics page name, visible section information, and a screenshot of the visible page. It can contain financial information shown there. This feature does not capture other browser tabs or your whole desktop. Automatic current-page screenshots are used for the current response and are not saved as images in our application's chat history. Separately attached chart images and chat messages can be saved in that history.

AI providers process information under their service terms, data-processing arrangements, and retention rules. Operational logs and AI traces may contain request content. A screenshot hidden from the chat thread is still sent for processing. We do not authorize private brokerage records to be used to train a general-purpose AI model without a separate lawful basis and any required consent.

You can choose whether to use AI and what to include in questions or attachments. Do not include credentials, payment card details, government identifiers, or information about others that you lack authority to provide.

How we use information

We use information to create and secure accounts; provide research and requested portfolio analysis; save preferences and chat history; process payments and administer access; synchronize portfolios; operate Discord, API, and MCP features; support users; diagnose errors; measure performance and product use; prevent fraud, abuse, and unauthorized redistribution; administer referrals; develop and improve products; communicate with you; and comply with legal obligations and resolve disputes.

We derive statistics and inferences from service use and, for relevant requested features, connected portfolios. These can include interests, exposures, concentration, performance, and risk characteristics. Outputs remain personal information when they can reasonably be linked to you.

We do not use these analytics to decide eligibility for credit, employment, housing, insurance, or similar essential services. They do not place trades or make a legally binding investment decision on your behalf.

Anonymous and aggregated research

We may develop statistics, benchmarks, indicators, models, and derived insights from information we lawfully process. Examples include aggregated ownership trends, allocations, trading behavior, and product usage. Where permitted, we may use and commercialize effectively anonymous or aggregated information for product development, publications, investment research, business presentations, and data products. We may share or license it to research partners, institutional customers, or affiliated or independent investment businesses.

This requires effective protection of identity and compliance with source-data permissions. Before an external release, we must assess identification risk, including unusual holdings, exact trade times, small groups, and combination with other information. Removing a name, hashing an email, or calling data "derived" does not make it anonymous. Identifiable and pseudonymous data remains protected as personal information.

We commit to maintain information released as anonymous or deidentified in that form and not attempt to identify individuals, except for lawful tests of whether deidentification works. For controlled datasets, we must contractually require recipients not to reidentify people or combine information for that purpose. Applicable brokerage, connection-provider, and market-data restrictions still apply.

Posting this policy does not authorize an incompatible new use of previously collected personal information. Before a material new use or disclosure, we will complete any required notice, consent, or separate agreement. We do not sell identifiable private brokerage records under this policy. A future fund or investment service that needs identifiable information for a separate purpose requires its own disclosures and permissions. A Tradytics account does not enroll you in a fund.

Who receives information

• Service providers. Hosting, storage, network delivery and security, payment, brokerage connectivity, AI, email, error reporting, analytics, and support providers. Current examples include AWS, Cloudflare, Stripe, SnapTrade, OpenAI, and Sentry. They receive information needed for their role, subject to applicable arrangements.
• Integrations you choose. Google and Discord when you use or link their services; institutions and SnapTrade for portfolio connections; and applications or AI clients authorized to call our API or MCP tools. Information received by an external client is also subject to its practices.
• Recipients you select. People who receive shared charts, research, exports, links, Discord commands, or webhook deliveries. Server messages can be visible to members and retained by the server operator. Shared content can be copied beyond our control.
• Advisers, authorities, and business transaction parties. Professional advisers; authorities where required by law; parties needed to investigate fraud, enforce agreements, or protect rights and safety; and prospective or actual parties to a financing, merger, acquisition, reorganization, or business transfer under appropriate confidentiality and data-protection requirements.

Authorized personnel can access information when needed for operations, support, billing or Discord access, misuse investigations, or legal obligations. Administrative actions can be recorded in audit history.

We do not sell personal information for third-party advertising or share it for cross-context behavioral advertising as those terms are defined in applicable US privacy laws. Anonymous research products are separate from advertising. Before introducing a materially different practice, we will provide updated disclosures and required choices.

Cookies, browser storage, and analytics

Cookies and similar storage support sign-in, security, preferences, and continuity. Browser storage also holds interface settings, cached market data, a visitor identifier, and a visit identifier. Our first-party analytics records page views, interface interactions, referral sources, and named actions. Signed-in usage can be associated with your account. Error and performance tools receive technical details about requests and failures.

Interface analytics is not designed to record text typed into form fields. Searches, chat messages, support content, and information deliberately submitted through features can still be processed and stored.

Browser controls can block or clear cookies and local storage. Blocking necessary storage can prevent sign-in or disable functions. Clearing storage does not delete server records. We do not currently provide a separate in-product cookie preference center. Contact us about applicable choices. Legal requirements for consent to storage or tracking apply independently of this policy.

Legal grounds for processing

Where UK or European data-protection law applies, we rely on contract performance for account, subscription, and requested service functions; legal obligations for required records and lawful requests; and legitimate interests for proportionate security, fraud prevention, support, product measurement, and improvement after considering your rights and reasonable expectations. We rely on consent where required, including relevant marketing, tracking, or a new optional use. Withdrawal does not affect processing that was lawful before consent was withdrawn.

A business interest does not automatically override privacy rights. Future commercial research involving personal information needs a defined purpose, compatibility assessment, legal ground, and required permissions before it starts.

International processing

Deepytics LTD is based in the UK and serves US and other users. Hosting, providers, support, and integrations can process information in the US, UK, and other countries. Local laws and government-access rules can differ.

A restricted international transfer subject to UK or European law needs an appropriate mechanism. Depending on the destination and provider, this can be adequacy, an applicable recognized data-protection framework, approved contractual clauses with the required UK addendum or transfer agreement, or another lawful mechanism. Contact us for information about safeguards relevant to your data.

Retention and security

Retention depends on the purpose, account activity, feature, legal and tax duties, dispute periods, security needs, and our commitments. Preferences, saved research, and chat history can remain while the account or saved item exists. Portfolio history supports connected-account features until the connection is removed or an applicable deletion request is completed. Billing, fraud, audit, and legal records may need to remain after account closure.

Automatic current-page screenshots are transient in our application. Provider records, attached images, and saved messages have different retention rules. Backups can retain deleted records until their replacement cycle. Retention for legal, security, or backup purposes does not authorize unrelated commercial reuse. Effectively anonymous information can be retained separately.

Safeguards include access controls, encrypted transport, and encrypted portfolio authorization secrets. Access is restricted by role and purpose. No system can guarantee absolute security. Report a suspected compromise to [email protected]. We provide breach notices when required by law.

Your choices and rights

You can update available profile details and preferences, remove brokerage connections, delete saved chat conversations using the controls, unsubscribe from marketing emails, and stop using optional integrations. Subscription cancellation stops renewal; it does not itself delete an account or its information. Marketing opt-out does not stop necessary billing, account, security, or legal messages.

Depending on location and applicable law, rights include access, copies, correction, deletion, restriction, objection, consent withdrawal, and portability. US state rights can include opting out of covered sales, targeted advertising, or certain profiling; limiting certain sensitive-data uses; and appealing a denied request. These rights have exceptions and do not all apply everywhere.

Send a request, including deletion or appeal, to [email protected] with the account email and request. We verify identity proportionately, accept authorized agents where required, and respond within the applicable legal period. We explain refusals or extensions where required. Do not send passwords, brokerage logins, or card numbers. We do not unlawfully discriminate for exercising a right.

We must honor legally required opt-out preference signals, including Global Privacy Control for a covered sale or sharing practice. Our present service does not offer the advertising sale or sharing described above. You can complain to your data-protection authority. In the UK, this is the Information Commissioner's Office. Contacting us first is not a condition of that right.

Children and independent services

The Services are intended for adults aged 18 or older. We do not knowingly collect information from children under 18 for an account. Contact us if you believe a child has provided information so we can investigate and take appropriate action.

Institutions, SnapTrade, Stripe, Google, Discord, external AI clients, and linked sites have independent practices. This policy does not govern all their processing. See SnapTrade, Stripe, OpenAI, and Discord for their notices.

Changes and contact

We update the date when this policy changes. We give appropriate notice of material changes, such as an account notice or email, and obtain consent where required before a new use starts. A revised policy does not remove rights or permissions that apply to existing information.

Contact Deepytics LTD, trading as Tradytics, at [email protected] or 162590 York House, Green Lane West, Preston, PR3 1NJ, UK. Our Terms and conditions govern use of the Services.