Terms and conditions

Updated November 4, 2026.

These Terms and conditions ("Terms") govern Tradytics, including our website, research, analytics, charts, scanners, portfolio tools, AI, API, MCP server, Discord bots, webhooks, and related services (the "Services"). Your agreement is with Deepytics LTD, trading as Tradytics ("we", "us"), at 162590 York House, Green Lane West, Preston, PR3 1NJ, UK. Contact [email protected].

By creating an account, ordering, or otherwise accepting these Terms, you agree to them. If acting for an organization, you must have authority to bind it. Our Privacy policy explains personal-information processing. A specific written agreement or order accepted by us takes priority for an express conflict. Mandatory legal rights take priority over these Terms.

Deepytics LTD is registered in England and Wales, company number 11994381. Its registered office is 161994 York House, Green Lane West, Preston, PR3 1NJ, UK. The 162590 York House address above is our correspondence and billing contact address.

Your account and service

You must be at least 18 and legally able to contract. Provide accurate information, keep it current, protect credentials and API keys, and report unauthorized use promptly. You are responsible for activity you authorize and people you permit to use an organizational subscription. Do not share an individual subscription or resell access unless permitted by your plan or written agreement.

Features, coverage, limits, refresh intervals, and permitted uses depend on your plan, integrations, provider permissions, and the subscription offer. Free or preview access may use delayed, previous-session, limited, or sample data. A paid plan does not guarantee every source is live or available for every symbol. Experimental features can change or be withdrawn.

We may make reasonable changes for improvement, errors, security, law, or provider changes. A material reduction in a paid service during a prepaid period is subject to the notice, remedy, and refund required by law and the accepted order. We do not promise a trading result, future feature, or uninterrupted availability.

Research and trading decisions

Tradytics supplies market information, analytical tools, and educational research. It does not execute trades, hold investment assets, or grant us discretionary control of your account. A subscription does not establish a broker, investment adviser, fiduciary, tax adviser, or portfolio-management relationship.

Charts, alerts, trade ideas, rankings, probabilities, AI answers, and portfolio factors are research inputs. They are not a personalized recommendation, suitability assessment, offer to buy or sell a security, or promise that a strategy suits you. An output that uses holdings may still omit your full finances, objectives, taxes, experience, or capacity for loss.

You make trading decisions. Verify information against the institution or primary source before relying on it. Investments, options, and leveraged products can lose value; some positions can lose more than the initial amount committed. No flow pattern, historical outcome, or model removes that risk.

Data and analytical limits

Data can be delayed, incomplete, corrected, cancelled, or unavailable. Source records can contain duplicates. Report time can differ from execution time. Auction, exchange, and off-exchange activity have different definitions. Corporate actions, time zones, session boundaries, filters, prices, and vendor methods can cause differences between products.

Labels such as bullish, bearish, buy-side, sell-side, dark pool, signature, phantom, dealer positioning, gamma exposure, and flow extremes are analytical classifications. Unless expressly stated, they are estimates, not confirmation of identity, intent, an opening or closing position, a hedge, or future activity. An off-exchange print alone does not prove informed buying or selling.

Backtests, similar-session studies, probabilities, and hypothetical performance depend on samples, assumptions, and methods. They can omit costs, spreads, taxes, liquidity, slippage, and actual execution conditions. Small samples, overlapping observations, market changes, and model selection affect results. Past or hypothetical results do not guarantee future performance.

AI features

AI can produce incorrect calculations, unsupported statements, outdated information, and incorrect interpretations, even with confident wording or citations. Verify important information and the underlying data. AI does not replace your decision or advice appropriate to your circumstances.

When current-page context appears in the composer, sending a message can send page information and a screenshot from the Tradytics page you view, including financial information visible there. The Privacy policy explains automatic page context, saved chat, attachments, and provider processing. Do not submit credentials, unlawful content, or information you lack authority to provide.

Outputs may not be unique. You may use them within your permitted use of the Services, but we do not guarantee exclusivity, copyright protection, accuracy, or freedom from third-party rights. AI does not expand your license to underlying market data or third-party content.

Connected portfolios

Connections are optional and use SnapTrade and supported institutions. Connecting an account authorizes retrieval and processing of information available through that connection for functions described in the Services and Privacy policy. You must own the account or have valid authority. The current connection is read-only and does not authorize orders or transfers.

Institution and provider terms also apply. Connections can expire, fail, have limited coverage, or return stale information. Balances, cost basis, transactions, conversions, returns, exposures, and risk estimates can differ from official statements. Brokerage records govern your actual account. Contact the institution about execution, custody, settlement, and official statements.

Disconnect using the controls or provider revocation where supported. This does not cancel your Tradytics subscription, close the brokerage account, erase independent provider records, or automatically remove content separately saved in chat or shared elsewhere. The Privacy policy explains retention and deletion.

Subscriptions and renewal

Checkout or an accepted order states the price, currency, billing interval, features, and any trial or promotion. Applicable taxes and disclosed provider charges may apply. Stripe processes payments. You authorize charges for the plan and interval you select.

A recurring subscription renews automatically at each billing period's end until cancelled. Monthly and yearly subscriptions are charged for the selected period, not by the day. A trial's duration, conversion price, and cancellation terms must be stated in its offer. Do not assume a trial exists unless offered.

Cancel renewal through the website's billing controls before renewal. If the controls fail, contact [email protected]; account verification may be needed. Cancellation normally takes effect at the paid period's end, with access retained until then. "Ending" normally means renewal is cancelled but a paid entitlement remains. Uninstalling, leaving Discord, disconnecting a brokerage, or non-use does not cancel renewal.

An upgrade or change to yearly billing can create an immediate prorated charge. Other changes can create a future invoice credit. Review the timing and amount before confirming. A successful plan change may remove a scheduled cancellation when stated in the change flow. Failed or overdue payments can lead to restricted access, subject to applicable notices and rights.

We give required advance notice of price changes. Unless you expressly agree otherwise, new prices apply to future renewals, not retroactively to a paid period. You can cancel before a higher renewal price takes effect.

Refunds and statutory cancellation

Except where an offer, accepted agreement, or law provides otherwise, paid fees are non-refundable and unused time after voluntary cancellation does not earn a prorated refund. This does not exclude remedies for incorrect charges, legally deficient service, or statutory withdrawal. Contact us promptly about billing errors.

Consumers in some jurisdictions, including the UK and EEA, can have a 14-day cancellation period for an online service contract. Different rules apply to early service performance and immediate digital content. A loss of cancellation rights or early-performance charge applies only when the required express request, acknowledgement, information, and other legal conditions are satisfied. Accepting these Terms alone is not a blanket waiver.

To exercise an applicable statutory right, send a clear statement to [email protected] or our address. Include account email, service, order date, name, and address. You can write: "I give notice that I cancel my contract for [service], ordered on [date], under account [email]. My name and address are [details]." No particular form is required. Applicable refund and response deadlines govern.

Discord and webhooks

A server subscription, personal subscription, bot installation, and premium role are different entitlements unless the offer combines them. You need authority to install a bot, configure channels, or add webhooks. Protect webhook URLs and tokens, use authorized channels, and follow Discord rules and your license.

Shared-channel commands and deliveries can be visible to members and retained or redistributed by the server operator. You control configured recipients. We cannot recall external copies. Roles and bot access depend on Discord availability, linked identities, and entitlement synchronization. A stored webhook does not prove a paid entitlement is active.

Do not distribute one server's data to other servers, public feeds, paid groups, or commercial products without a license. We may suspend integrations for security, licensing, or abuse risks, with notice when practicable and required.

API and MCP access

Use authorized credentials within your plan, documented limits, and data licenses. Keep keys private and revoke compromised keys. Do not evade rate limits, billing, data delays, permissions, or access controls, including by combining accounts.

An external application or AI client can receive information that your credentials permit requested tools to return. You choose and configure that client. Its storage, onward disclosures, and actions follow its terms. Our tools do not make us responsible for independent client investment decisions or execution.

A standard subscription does not authorize resale, redistribution, competing feeds, training models on licensed data, or commercial third-party products. These require a separate written agreement and upstream permissions. Schemas, tools, versions, and limits can change. We give reasonable notice of material planned changes when practicable; urgent security, legal, or vendor changes can require faster action.

License and restrictions

Your entitlement grants a limited, non-exclusive, non-transferable license to use the Services for permitted plan purposes. We and our licensors retain rights in software, design, branding, databases, analytics, and licensed content. You buy access, not ownership or a general data license.

Do not act unlawfully; manipulate markets; infringe privacy or intellectual property; impersonate others; upload malware; probe or disrupt systems without permission; scrape or bulk extract outside authorized interfaces; bypass paywalls or entitlements; remove source restrictions or attribution; reverse engineer except as legally permitted; or use personal information for prohibited eligibility decisions.

Sharing and exports permit the use described by the feature and license. A share button does not authorize bulk redistribution or override provider terms. Additional exchange or vendor terms presented to you apply to their data. Provide accurate professional or nonprofessional status when required.

Your content and derived insights

You retain rights in submitted content and personal information. You grant a limited license to host, store, copy, process, transmit, and display content to provide and secure the Services, follow your instructions, support you, and perform uses described in the Privacy policy. This remains subject to privacy law, source permissions, and valid deletion or withdrawal rights.

Deliberately shared content can reach selected recipients. Legal, security, dispute, and backup copies may remain as described in the Privacy policy. You must have rights to upload or share content and authority for another person's confidential information.

We may create derived analytics and effectively anonymous or aggregated research and data products under the Privacy policy. Rights in our methods, software, and products do not transfer ownership of your identifiable portfolio or remove privacy protections. External use requires the safeguards, permissions, notices, and source rights described there. Removing identifiers or calling information "derived" is not sufficient.

We may use voluntarily supplied product suggestions without payment or a promise to adopt them. This does not authorize disclosure of confidential personal information in feedback.

Referrals and complimentary access

Referral and affiliate participation follows its offer and any separate program terms. Do not use spam, deception, self-referrals, fabricated accounts, or unauthorized incentives. Disclose material promotional connections as required by law. Rewards depend on verified qualifying activity and may be reversed for fraud, refunds, or chargebacks under program rules.

We can change future offers with appropriate notice, but not remove an earned contractual entitlement contrary to law or its offer. Complimentary administrative access does not create a paid Stripe subscription; its duration and revocation follow the grant. Paid lifetime and legacy entitlements retain their original enforceable promises and legal protections. They do not become revocable gifts under these Terms.

Conflicts and future investment services

Our personnel or related businesses may hold or trade securities discussed in research. Their interests and timing can differ from yours. Research does not promise position neutrality, advance trade notice, or that a person will act on an idea. Specific compensation and sponsored relationships must be disclosed where required.

We may develop research or data products for institutional and investment businesses, including effectively anonymous or aggregated products under the Privacy policy. These Terms do not authorize identifiable private portfolio distribution for that purpose. They do not open a managed account, enroll you in a fund, authorize trading, or offer a fund interest. Separate investment products require their own agreements, disclosures, eligibility checks, and permissions.

Third parties and warranties

Vendors, exchanges, institutions, payment processors, cloud services, AI, and communication platforms can affect availability, data, and functions. Links do not imply endorsement. You remain responsible for separate third-party agreements.

We provide reasonable care and skill where required. Subject to mandatory rights, Services and third-party information are supplied "as available". To the extent legally permitted, we disclaim implied warranties of merchantability, fitness, non-infringement, and guaranteed accuracy, completeness, timeliness, or availability. This does not exclude an express accepted promise or a mandatory legal standard.

Liability

Nothing excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability or remedy that cannot legally be excluded or limited. Mandatory consumer and data-protection rights remain.

Subject to those protections and applicable law, we are not liable for indirect, consequential, special, exemplary, or punitive loss, or lost trading profits, opportunities, revenue, goodwill, or anticipated savings. Research is not an execution system or protection against investment loss. We are not responsible for decisions made independently of a breach by us.

To the extent permitted by law, total liability arising from Services or these Terms is limited to the greater of US$100 and fees you paid for the affected Services in the 12 months before the event. Uncappable liability is excluded from this cap. For consumers, limits apply only when fair and enforceable and do not remove mandatory compensation or remedies.

Business users indemnify us against third-party claims and reasonable costs caused by their unlawful use, unauthorized redistribution, or infringement through supplied content, to the extent caused by their conduct. We must give prompt notice, allow reasonable defense participation, and obtain consent to settlements imposing obligations on them. This does not cover our own wrongdoing and does not impose an indemnity on consumers.

Suspension and termination

You can stop use and cancel renewal at any time. Request account deletion under the Privacy policy. We may restrict or suspend for material breach, nonpayment, fraud, security risk, unlawful activity, or binding provider or legal requirements. When practicable and appropriate, we explain and allow correction of a remediable breach. Immediate action is possible where delay creates risk or violates a requirement.

If we end a paid service for reasons unrelated to your breach, the accepted order and law govern remedies, including unused-period refunds where required. Termination does not remove accrued obligations, refund rights, or provisions intended to survive, including intellectual property, lawful retention, liability, and disputes.

Complaints and disputes

Send complaints to [email protected] with information needed to investigate. We seek practical resolution. Contacting us does not prevent a court, regulator, or other legal remedy or shorten a legal deadline.

These Terms do not impose mandatory arbitration, waive class-action participation, or select an exclusive US state law or court. Applicable law, jurisdiction, and venue follow the legal rules governing the dispute. Consumers keep mandatory protections and local court rights provided by law. Deepytics LTD remains the UK operator even for US customers.

Changes and general terms

We update the date and post current Terms. For material changes affecting existing paid subscriptions, we normally give at least 30 days' notice by email or in the account, unless law, security, or provider requirements need faster action. We obtain new agreement where required. Changes do not retroactively remove accrued rights or create consent for new personal-information uses. You can cancel before an unaccepted change takes effect, with additional remedies required by law.

These Terms and accepted supplemental agreements form the agreement. Non-enforcement is not a waiver. An unenforceable provision leaves the remainder effective where legally possible. We may transfer the agreement in a genuine business transfer without reducing mandatory rights, with required notice. You may not transfer access without consent unless law permits. Unrelated third parties gain no enforcement rights.

Report infringement with a description of the work, specific material location, contact information, authority to act, and the complaint's basis. We may investigate, restrict disputed material, and request details. Send notices to Deepytics LTD, trading as Tradytics, at [email protected] or 162590 York House, Green Lane West, Preston, PR3 1NJ, UK.